Bitrix24 is the all-in-one CRM that captures every lead, tracks every conversation, and automates the follow-ups your team keeps forgetting. We make it work for how your business actually sells.
One workspace replaces
Penpapper IT Solutions is the sister company of Upnext Career (OPC) Pvt Ltd, and handles every part of your Bitrix24 rollout: pipelines, automations, WhatsApp & telephony integration, data migration and team training. Penpapper will implement Bitrix24 for you really well, exactly as per your requirement.
It rarely feels like a crisis. It's a missed follow-up here, a forgotten enquiry there. Add them up over a quarter and it's the difference between a good month and a bad one.
An enquiry lands on WhatsApp, another in email, a third on a call nobody logged. No single list means no one is sure who to chase.
The sale is usually in the fifth touch, not the first. Without reminders, your team stops at two and the lead goes cold — or to a competitor.
Which source brings real buyers? Which rep is stuck? Where do deals die? On spreadsheets, you're guessing. Guessing is expensive.
It captures every lead automatically, keeps the full history in one place, reminds your team what to do next, and shows you exactly where money is being made or lost. That's the whole point — and it's why teams that adopt one consistently sell more.
Bitrix24 is a business operating system. At its core it's a CRM — but in the same login you also get tasks, projects, team chat, video calls, a website builder and automation. Most companies buy five separate tools to do this. Bitrix24 replaces all of them.
Leads, deals, contacts and pipelines in one place.
Kanban, Gantt, deadlines and workload built in.
WhatsApp, calls, email and chat — all into the CRM.
Robots and triggers do the repetitive work for you.
Every enquiry becomes a card. As it moves through stages, Bitrix24's robots fire off real actions automatically — no one has to remember to do them. Run the simulation below.
▸ Interactive demo — press "Advance deal" or turn on autoplay
Six core areas, one login. Tap through to see what each one actually does.
Build unlimited pipelines for different products or teams. Every lead, deal, contact and company lives in one record with its full history — calls, emails, chats and documents attached.
Connect WhatsApp, Instagram, Facebook, live chat, email and telephony. A message from any of them opens — or updates — a CRM record automatically. Nothing gets lost between apps.
Set a rule once and Bitrix24 runs it forever. When a deal enters a stage, a robot can send an email, assign the rep, set a reminder or move the deal on. Triggers react to what your leads do.
A won deal usually creates work: onboarding, documents, delivery. Bitrix24's tasks and projects live in the same place, so nothing falls between "sold" and "done". See workload, deadlines and dependencies at a glance.
Bitrix24 reports on the questions that decide your quarter: where do deals stall, which source converts, how is each rep performing, what's your real forecast. Dashboards update live as your team works.
Bitrix24's built-in AI summarises calls, drafts replies and fills in deal notes for you. It turns a recorded conversation into next steps, so reps spend time selling instead of typing.
Features are only interesting because of what they change on the ground. Here's what shifts once it's running.
Every enquiry from every channel becomes a tracked deal with an owner and a next step. Follow-ups happen because the system won't let them slip.
↑ More conversions from the same leadsRobots handle the emails, reminders and hand-offs your reps used to do by hand. That time goes back into actually talking to customers.
↓ Less admin, more sellingLive dashboards show pipeline, forecast and rep performance. You make decisions on numbers, not gut feel, and you spot problems early.
◎ Clear visibility, end to endWhen a rep is on leave or leaves for good, the full history stays in the CRM. Anyone can pick up the relationship without missing a beat.
⚑ Knowledge stays with the companyCRM, chat, tasks, calls, forms and a website in one subscription. Fewer logins for your team, one bill for you, everything connected.
₹ Lower total software costStart on the free plan with a small team. Add users, pipelines and automation as you scale — without ripping out and replacing your system.
↗ Scales from 2 to 2,000+ usersBitrix24 pricing is a flat rate per organisation, not per user — every plan includes all its users at one price. Figures below are official bitrix24.in cloud rates.
Need Enterprise (250+ users, from ₹23,990/org/mo billed monthly or ₹19,190/org/mo billed annually) or the self-hosted edition? Penpapper IT Solutions will help you pick the right tier. Prices sourced directly from bitrix24.in cloud pricing (March 2026); Bitrix24 revises INR pricing periodically — we'll always confirm current rates on your demo call.
Still unsure? Book a demo and we'll walk through it with your own use case.
Those work until you have more leads than one person can remember. A CRM keeps every conversation, reminder and number in one shared place — so growth doesn't mean more things falling through the cracks. It's the upgrade you make before the chaos, not after.
The free plan is genuinely free, with unlimited users and real CRM features — many small teams run on it for years. You upgrade only when you need advanced automation, telephony, marketing or higher limits. There's no per-user trap on paid plans either; pricing is per organisation.
A basic CRM can be live the same week. A properly configured system — your pipelines, custom fields, WhatsApp and telephony connected, robots automating follow-ups — usually takes days to a couple of weeks depending on complexity. That configuration is exactly what Upnext Career and our implementation partner, Penpapper IT Solutions, handle for you.
Yes. Bitrix24 has a large marketplace of apps plus an open REST API, so it connects to WhatsApp, telephony providers, payment tools, Google services and custom systems. If an integration doesn't exist off the shelf, it can be built.
Both are available. Cloud is fastest to start and needs no maintenance. The on-premise (self-hosted) edition gives you complete control over where your data lives, which some businesses prefer for compliance. We'll help you choose based on your needs.
Penpapper IT Solutions — the sister company of Upnext Career (OPC) Pvt Ltd — is our dedicated Bitrix24 implementation partner. Penpapper will implement Bitrix24 for you really well, exactly as per your requirement: pipelines, automations, integrations, data migration and hands-on team training, all handled end to end.
Book a free 30-minute demo. We'll map your sales process to Bitrix24 and show you exactly where it saves time and wins deals — no jargon, no pressure.
SET UP RIGHT · TRAINED PROPERLY · SUPPORTED AFTERWARDS
IMPLEMENTATION BY PENPAPPER IT SOLUTIONS — SISTER COMPANY OF UPNEXT CAREER (OPC) PVT LTD
Tell us a bit about your business and we'll schedule a 30-minute walkthrough tailored to your sales process.
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